Shipping and Returns

Free shipping on orders over $150. All Orders Are Final!

Once your order has been placed please allow 2 business days for your order to be processed. Your order will be shipped once the processing is completed. You will than receive a tracking number sent to the email used to purchase.

Orders shipped with standard shipping are processed and shipped within 1 to 3 business days. Orders are delivered by the postal carrier within 3 to 5 business days.

We are not responsible for lost, stolen or damaged packages you will have to contact your local post office. To ensure a quick delivery, orders cannot to be altered or changed once your payment is complete.

We accept all major credit cards (Visa, MasterCard, Discover, and American Express), and PayPal.

For sanitary reasons once the product has reached the customers possession, we cannot except returns nor exchanges. Exchanges are only made within seven (7) DAYS within you receiving your order ONLY if you were sent the wrong order.  Hair CAN NOT be finger combed, washed nor worn especially for our Body Wave and Deep Wave textures. If this were to occur, please contact us immediately so that we can discuss the problem and handle them accordingly.